Shipping Policy
The Touch Cosmetics (Auraglow Brand) Shipping Policy
Shipping Methods and Costs
- We offer various shipping methods to meet your needs. Shipping costs are calculated at checkout based on your location and selected shipping method.
Delivery Times
- Delivery times vary depending on your location and selected shipping method. It may take 8-14 days. Estimated delivery times will be provided at checkout. 7-9 days in India and 8-14 days internationally.
Order Processing
- Orders are processed within 2-3 business days. Orders placed on weekends or holidays will be processed on the next business day
Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email.
The Touch Cosmetics (Auraglow Brand) Exchange Policy
Exchange Conditions
- Products must be exchanged within 30 days of receipt
- Proof of purchase is required for all exchanges
- Items must be unused, unopened, and in their original packaging
Exchange Process
- Contact our customer care at customercare@auraglowcosmetics.com or +91 73851 59761 to initiate an exchange.
- We will provide you with exchange instructions and a return shipping address.
- Once we receive your returned item, we will inspect it and process the exchange.
The Touch Cosmetics (Auraglow Brand) Cancellation Policy
Order Cancellation
- Orders can be canceled within 24 hours of placement
- To cancel your order, please contact us at customercare@auraglowcosmetics.com or +91 73851 59761.
Refund for Canceled Orders
- If your order is canceled within the allowed time frame, you will receive a full refund.
- Refunds will be processed within 7 business days to the original method of payment.
